{"id":68814,"date":"2024-01-04T14:14:55","date_gmt":"2024-01-04T13:14:55","guid":{"rendered":"https:\/\/intellias.com\/?p=68814"},"modified":"2024-03-13T03:54:13","modified_gmt":"2024-03-13T02:54:13","slug":"loyalty-gateway-for-advanced-customer-relationships","status":"publish","type":"post","link":"https:\/\/intellias.com\/loyalty-gateway-for-advanced-customer-relationships\/","title":{"rendered":"Loyalty Gateway for Advanced Customer Relationships"},"content":{"rendered":"
In response to growing demand for advanced solutions in the telecommunications industry, a global software vendor headquartered in Dublin, Ireland, and with regional bases in Malaysia and the United States, sought Intellias\u2019 expertise. The vendor specializes in developing products that empower telecommunications service providers to monetize and analyze network activity through processing of customer usage data.<\/p>\n
Intellias was asked to help craft a universal promotional loyalty gateway that aligned with the client\u2019s commitment to innovation and global market leadership.<\/p>\n
Our objective was to empower the client\u2019s research and development (R&D) team, enhance product functionality, and create a proof of concept (PoC) for successful demonstrations to external clients.<\/p>\n
The challenge involved assessing subscribers for multiple promotions simultaneously, allowing them to receive both loyalty-related promotions and promotions related to top-up amounts. Additionally, we needed to orchestrate subscription offers, ensuring that if a subscriber already had an existing promotion and received a new one, the system would seamlessly unsubscribe from the existing promotion and subscribe to the new one. A sophisticated solution was required to manage and optimize this promotional strategy.<\/p>\n
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