artificial intelligence<\/a>, the chatbot understands questions and provides instant replies. Answers are not limited to text; the bot can show a video, a photograph, or even a slide deck. This allows salespeople to learn about the product dynamically without monotonously flipping through catalogs.<\/p>\nBesides aggregating information, the self-learning AI chatbot imitates conversations with customers. The bot asks the most popular questions and expresses typical concerns about the product\u2019s specifics, prompting sales reps to train on different communication scenarios. With NLP capabilities, the virtual teaching assistant processes learners\u2019 answers and provides a success score.<\/p>\n
We designed the bot to be a multilingual tool. It currently supports English, Spanish, Arabic, and Russian. To make user interactions with the chatbot easy, we integrated it into popular messengers like Skype, Telegram, and WhatsApp. The training materials are protected from unauthorized access with a user authentication mechanism.<\/p>\n
By integrating Power BI tools into the chatbot architecture, we enabled the solution to generate extensive reports about local staff engagement across regions and analyze individual and overall performance.<\/p>\n
Business outcome<\/h2>\n
Backed with vast AI\/ML expertise and strong software development skills, the Intellias team delivered a unique chatbot as a learning assistant. It helps companies provide in-depth product training for their sales teams, which, in turn, creates a positive long-term impact on business growth.<\/p>\n
Excellent knowledge of the product enables a salesperson to quickly and accurately consult customers on any questions so they can make a buying decision. It also makes customers feel they\u2019re dealing with company representatives who are reliable and trustworthy experts.<\/p>\n
Memorizing a lot of information requires time and effort, and that\u2019s where the learning chatbot comes in handy. By presenting learning materials unconventionally, the software makes the training process more interesting and engaging for sales representatives. As a result, the product knowledge they acquire is thorough and complete.<\/p>\n","protected":false},"excerpt":{"rendered":"
We built a conversational virtual teaching assistant that helps sales reps strengthen their proficiency with advanced product knowledge<\/p>\n","protected":false},"author":17,"featured_media":50454,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[29,19],"acf":[],"yoast_head":"\n
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<\/p>\n